Privacy Policy

At G2A (accessible from g2a.com.se), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by G2A and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at Contact@g2a.com.se.

1. Information We Collect

We collect information to provide a better, more personalized shopping experience for you. This includes:

• Personal Identifiable Information: When you purchase an e-bike, create an account, or contact us, we collect your name, email address, phone number, shipping address, and billing address.

• Payment Information: Your payment details (such as credit card numbers) are processed securely through encrypted, third-party payment gateways. G2A does not store your full financial data on our servers.

• Device and Usage Data: When you browse g2a.com.se, we automatically collect certain information about your device, including your IP address, browser type, time zone, and cookies that help us understand how you interact with our store.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and e-commerce store.

• Process, fulfill, and ship your e-bike orders (including sharing your address with our delivery carriers).

• Understand and analyze how you use our website to improve our user experience.

• Develop new products, services, features, and functionality.

• Communicate with you, either directly or through one of our partners, for customer service, updates, and marketing communications (if opted-in).

• Detect and prevent fraudulent transactions.

3. Cookies and Web Beacons

Like any other e-commerce website, G2A uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information. You can choose to disable cookies through your individual browser options.

4. Third-Party Privacy Policies

G2A’s Privacy Policy does not apply to other advertisers, payment platforms, or shipping carriers. We advise you to consult the respective Privacy Policies of these third-party services (such as your payment processor or courier service) for more detailed information.

5. Data Security

We value your trust in providing us with your personal information. We use industry-standard security measures, including SSL encryption, to safeguard your data during transmission and checkout. However, please remember that no method of transmission over the internet, or method of electronic storage, is 100% secure.

6. Your Data Rights

Depending on your location, you may have the right to request access to the personal data we hold about you, request that it be corrected, or ask for your personal information to be permanently deleted from our systems. To exercise these rights, please contact us at our support email.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes. We will notify you of any modifications by posting the new Privacy Policy on this page.